FAQ

Frequently asked questions

What exactly is the LEGO FACE Ski Mask?

It is a full-head knit balaclava printed as a minifigure-style face. It covers your head, ears and neck, fits under a helmet, and turns a normal lift queue into a photo opportunity.

How do the sizes work?

One size fits most adults and teens. The knit stretches to fit heads roughly 54–62 cm in circumference. It is meant to sit snug — that is what keeps the wind out.

Which design should I pick?

Tongue Out is the loud one, Smirk is the deadpan one, Big Grin is the friendly one and Cheeky is the emoji one. All four are the same mask, same knit, same fit.

How long does delivery take?

Orders ship in 1–2 business days and arrive in 8–15 business days worldwide. We would rather give you a realistic window than an optimistic one.

Is shipping really free?

Yes — free worldwide shipping on every order, with no minimum spend.

Will it keep me warm?

It is a double-layer stretch knit that blocks wind and holds heat, designed for skiing, snowboarding, sledding and cold commutes. It is not a heated mask and it is not waterproof.

How do I wash it?

Hand wash cold, reshape and dry flat. Do not bleach, tumble dry or iron — heat will distort the knit and the print.

Can I wear it under a helmet?

Yes. The knit is thin enough to sit under a ski or snowboard helmet without pressure points.

How do I track my order?

You will get a tracking link by email when your parcel ships. If it has not arrived after 15 business days, email tsvtanov@gmail.com with your order number and we will investigate.

What is your return policy?

30 days from delivery on unworn, unwashed masks. See our Returns page for the full details.